FAQ & Site Info

Terms of Service

POLICY ON RETURNS AND EXCHANGES
1- Pack all the items in the original packing. Items bought as sets must be returned in sets.
2- Fill in the return request form attached to the order.
3- Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).
4- Send the parcel to this address:
Via San Francesco, D'Assis, Novara 28100, Piedmont, Italy
5- After you have sent the parcel, please inform us of that by sending an email to ([email protected])

ELIGIBILITY OF ITEMS FOR RETURN OR EXCHANGE
Customers have the right to return any purchased items without defining the reason within 14 (fourteen) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.

Rules on returning and exchanging Items with discovered defects:

Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the Items, you must submit the copy of proof of purchase and fill in the return request form.

Secure Payment
Our Secure Payment
Our company authorized to accept PayPal, western union money transfer, money gram service or bank T/T transfer and Credit & Debit Cards.

Western Union/Money Gram/Bank Transfer/Credit & Debit Cards
About these service:-

Western Union:-
Western Union is easy to use and is the fastest worldwide money transfer service. It is protected by an advanced security system. It uses advanced electronic technology and a global information network for fast payout. In most cases, your funds can be picked up within minutes, without any trouble.

MoneyGram:-
This service is available at over 10, 000 locations worldwide on the money transfer network. Money is transferred securely and quickly, usually within minutes.

Bank Transfer:-
For bulk (wholesale) it is best to order through bank T/T wire transfer. Banks will normaly transfer money within 2 to 3 working days. Most people use bank transfer for large or bulk payments.

Credit & Debit Cards:-
Now we are accepting all Major cards (Master or Visa) Credit and Debit Cards payment for your transfer online through your computer, laptop or your mobile. This is very easy and modern service.